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Insurance Customer Service Representative - Allstate Insurance

Job Posted 4/2/2025
Blue Skies Insurance Services LLC
Windsor, CO
United States
Job Description
Job DescriptionJob DescriptionBenefits/PerksA positive work environment awaits you. We believe in the power of team work to accomplish our goals. The goal to be the Premier
Insurance Agency in Colorado by providing value through our products, our competence, and our desire to serve our clients.

Come be a part of our team and work in an environment that values and recognizes your accomplishments and encourages your growth.

Our Ideal Candidate:
A positive, and self-motivated individual who thrives in a dynamic multi-tasking environment
A team-player who cares about helping others and has initiative
Cares about professional and personal growth and development
Desires additional bonus/income by cross selling products to existing cleints

Job Description
We are seeking a professional and personable Customer Service Representative to join our team. In this role, you will be responsible for ensuring that each customer has a positive experience when reaching out to our agency. You will respond promptly to inquiries, maintain accurate records, and generally provide excellent customer service. The ideal candidate is detail-oriented, friendly, and familiar with insurance products and desires to review client's insurance program and cross sell additional products.

Responsibilities
  • Answer customer questions via phone, email, and in-person
  • Assist clients with new quotes, updating policies, payments, and other services
  • Schedule appointments and maintain calendar
  • Maintain detailed records of client interactions
  • Review audits and/or policies
  • Collaborate with colleagues to provide comprehensive customer service
Qualifications
  • Knowledge of insurance products
  • High school diploma/GED required, Bachelor’s degree preferred
  • Excellent customer service skills
  • Highly organized with strong time management skills
  • Familiarity with Microsoft Office and other software applications