Service Technician

Insight Global is looking for a Service Technician in the Loveland, OH area! Below is more information of what we're looking for in a candidate along with the day-to-day responsibilities in the role:

Desired Skills and Experience:

• High School Diploma or GED
• 1-2 years of applicable experience
• Pass a drug test and background check
• Valid driver's license with a good record
• High Mechanical and/or Electrical aptitude
• Able to lift up to 75 pounds
• Team player but also able to work independently
• Self-motivated
• Customer service skills
• Time management skills

Plusses:

• Dock and Door experience
• Welding and Electrical maintenance experience

Job Description:

Insight Global is looking for Service Technicians who can help customers operate more efficiently and safely by applying, installing, and servicing products and solutions in four major categories: Truck & Rail Loading Docks, Storage, Safety, and Energy conservation. The service Technicians will be provided a company truck that will be left at the shop and only used at work. They will be responsible for traveling to various locations to do any of the following: troubleshooting, repairing, and maintaining including but not limited to: Dock Levelers, Vehicle Restraints, Scissor Lifts, High Speed Doors, Rolling Doors, Fans and Air Curtains.

Key Responsibilities:

• Project a positive image
• Evaluate faulty equipment and ensure proper operation
• Maintain a record of all service work and repairs performed within the electronic service record
• Maximize labor revenue and efficiency by working with the operations manager
• Drive safely from customer to customer
• Effectively communicate with parts and sales department to make sure customer needs are met on time
• Perform work in a variety of environments and other duties as assigned by operations

***Compensation: up to 26/hr

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.