Job DescriptionJob Description
JOB OVERVIEW:
This position is for a seasonal part & part-time Tubing Lead. The Tubing Lead will lead the daily operations of Hoedown Hill’s tubing facilities by establishing HoeDown Hill tubing Standard Operating Procedures and safety protocols. This is a guest-facing position with a focus on providing an exceptional guest experience.
Essential Job Functions:
- The Tubing Lead will guide our commitment to providing a safe experience for our guests and team members by adhering to all HoeDown Hill Standard Operating Procedures and safety policies.
- Responsible for leading the HDH tubing team through all daily operations including position assignments, and break schedules, and making sure all expectations of operations, guest experience, and safety are met.
- Responsible for compliance with all departmental HDH Tubing Standard Operating Procedures.
- Consistently express a friendly, congenial, and helpful attitude while effectively providing guests and fellow employees with assistance, information, and directions
- Leads daily setup and tear down of tubing facilities including tubing lanes, tubing Conex, tube corals, signage, fencing, line queues, speed mitigation, padding, safety inspections, and safety testing.
- Must demonstrate a strong commitment to punctuality and maintain consistent attendance to fulfill daily responsibilities.
- Understanding of LOTO awareness
- Ability to learn and perform job tasks in all activities on Hoedown Hill
- Monitor customers’ lift tickets
- Report potential safety hazards to Hoedown Hill Tubing Hill Supervisor
- Provide exceptional guest experience: From operating activities to answering questions and helping guests navigate the experiences safely
- Anticipate guest needs, respond promptly, and acknowledge all guests throughout the day
- Work as a team player with co-workers and in conjunction with other departments as needed
- Leads the installation and maintaining tubing hill signage, closures, lane markings, fencing, and banner tape
- Monitor tubing lanes by visual inspection and testing according to company policy
- Tubing lane guest traffic control and safety monitoring
- Assist with special events and large groups
- Participate in user education and training
- Working knowledge of conveyor lift and/or snow tubing operation
- Other duties as assigned
Job Requirements:
- Excellent communications skills
- Hour Availability:
- M-TH: 12:00 PM – 9:30 PM
- Fri: 12:00 PM – 9:30 PM
- Sat, Sun & Holidays: 7:30 AM – 9:30 PM
- Basic troubleshooting skills to identify problems and safety issues and the ability to execute resolutions
- Must be a minimum of 17 years of age
On-Hill Environment:
- The primary physical environment in which this position works is outdoors with a high exposure level to cold, snow, wind, and rain.
- The degree of strenuous activity within the job is high. Often lifting a weight of 25+ pounds throughout the day is common.
- Additional strenuous physical activity may include walking or hiking on uneven, challenging terrain with equipment.
Expected Pay Range: $18-$20 per hour
Shift type: Part-Time, Weekends and Holidays